Cisco Unified CM Administration
Cisco Unified CCX Administration
If operExtn is set to "5000", when we press 0, call is redirected to 5000
Cisco Unified CM Administration
test：
dial Directory Number ：5001
After phone picked up, it’s going to choose CTI Port 5505 
When press 0 key, calls is redirected to operExtn 5000 as long as it exists
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